amiibo Platform Privacy Notice
This page describes what we collect when you use amiibo and how we keep that data protected. Our privacy commitments apply to all amiibo users, whether you access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other supported jurisdiction.
We collect only the information necessary to operate our service, verify your identity, process your deposits and withdrawals, and comply with applicable law. We do not sell your data to third parties, and we do not use your activity to profile you for external marketing without your consent.
This policy outlines our data collection practices, how we use your information, your rights, and how to contact us about your privacy on amiibo.
What Data We Collect on amiibo
When you open an amiibo account, we collect your email address, chosen username, and password. During identity verification (KYC), we request your legal name, date of birth, and a valid ID document (Indonesian KTP, passport, or driver's license). We store a copy of your ID for compliance purposes.
To process deposits and withdrawals, we collect the payment details you provide—your bank account number or e-wallet identifier for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet. We do not store your full banking credentials on our servers; payment processing is handled by certified third-party payment providers.
We also collect information about your activity on amiibo: bets placed, game history, deposits, withdrawals, bonuses claimed, and account balance changes. This activity log is retained in your account indefinitely so you can review your complete history at any time.
- Account credentials (email, username, password)
- Identity information (name, date of birth, ID document)
- Contact details (phone number if provided)
- Payment method identifiers (bank account or e-wallet ID)
- Betting and gaming history (all bets, results, payouts)
- IP address and device information (for security monitoring)
- Geographic location (inferred from IP; never collected directly)
How We Use Your Data on amiibo
We use your data for these primary purposes: account creation and verification, payment processing, legal compliance, and service improvement.
Account verification: Your identity information is used to verify you are of legal age to access amiibo and to comply with anti-money-laundering (AML) regulations in your jurisdiction. We compare your ID document against official databases to confirm your identity matches your account details.
Payment processing: Your payment details are transmitted securely to our payment partners to execute deposits and withdrawals. We retain a record of these transactions (amount, date, method) but do not store sensitive banking data like full card numbers.
Account security: We monitor your account for suspicious activity. If we detect unusual login patterns, large withdrawals, or repeated failed login attempts, we may contact you to verify the activity is legitimate.
Legal compliance: We retain your data to satisfy regulatory requirements in jurisdictions where we operate. We may be required to produce account records to law enforcement or financial regulators if served with a valid legal request.
Third Parties and Data Processors
We share your data with third parties only where necessary to operate amiibo or comply with law. These parties are bound by confidentiality agreements and may not use your data for purposes outside our service.
Payment processors: We use certified payment processors to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. Your payment details are sent to these processors securely and are not stored on our primary servers.
Identity verification providers: During KYC, we may contract with third-party identity verification services to validate your documents against official records. These services receive your name, ID number, and ID image only.
Game providers: Our game partners (Evolution Gaming for live-dealer tables, slot game studios, sportsbook data providers) receive anonymized gameplay data to calculate odds and payout statistics. Your personal identity is not shared with game studios.
Legal and law enforcement: We disclose account data when required by court order, subpoena, or official regulatory request. We do not voluntarily provide data to law enforcement absent legal process.
We do not sell your data. Your amiibo account information remains your property, and we treat it as confidential.
Your Rights and Choices
You have the right to access, correct, and request deletion of your personal data stored on amiibo, subject to legal and regulatory constraints. You can request a copy of all data we hold on your account by contacting our support team.
Access: You can log into your amiibo account at any time to review and download your account information, betting history, and payment records.
Correction: If your personal details (name, date of birth, contact information) are incorrect, contact our support team to update them. We may require you to re-verify your identity before processing major changes.
Deletion: You can request account closure and data deletion. However, we will retain transaction records and identity information as required by financial regulations—typically a minimum of five years from your final transaction date. We cannot delete data subject to active legal holds or ongoing investigations.
Marketing communications: We do not send marketing emails unless you opt in. You can unsubscribe from promotional emails at any time using the link in the message or by updating your account preferences.
Cookies and Tracking Technologies
Our amiibo platform uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences and keep you logged in across sessions.
Session cookies: These expire when you close your browser and are used to maintain your login state and track your activity within your current session.
Preference cookies: We store your language preference, theme setting (light/dark mode), and table preferences so the platform loads with your chosen configuration.
Analytics cookies: We use aggregate analytics to understand how users navigate amiibo—which pages are visited most, where users drop off, and which features are popular. This data is anonymized and does not identify individual users.
You can control cookies through your browser settings. Disabling cookies may limit some amiibo features (like staying logged in), but your account remains accessible.
Security on amiibo
We secure all data transmitted between your device and our servers using SSL (Secure Sockets Layer) encryption. Your password is hashed using industry-standard algorithms so even our staff cannot see your original password.
Your amiibo account is protected by two-factor authentication (2FA), which we recommend enabling. 2FA requires you to enter a code from your phone or email when logging in from a new device, adding a layer of protection against unauthorized access.
Our servers are hosted in secured data centres with physical access controls, redundant backups, and continuous monitoring. We do not store payment card data on our own infrastructure—that information is held only by certified payment processors.
Data Transfers and Cross-Border Storage
Our amiibo servers may be located outside your country of residence. When you use our platform, your data is transmitted and stored across our infrastructure, which spans multiple jurisdictions in Southeast Asia and globally. By using amiibo, you consent to this cross-border data transfer.
We comply with applicable data protection laws in each jurisdiction where we operate. Where required by local law, we implement Standard Contractual Clauses or other mechanisms to ensure your data receives adequate protection during international transfers.
Contact Us About Privacy
If you have questions about our privacy practices, wish to exercise your rights, or believe we have mishandled your data, contact our support team:
- Email: [email protected]
- Live chat: Available via your amiibo account 24/7
- Phone: Contact details available on your account support page
We will respond to privacy inquiries within ten business days. If you remain unsatisfied, you may lodge a complaint with the data protection authority in your jurisdiction.
Policy Updates
We may update this privacy notice from time to time to reflect changes in our practices or applicable law. When we make material changes, we will notify you via email or by displaying a notice on your amiibo account. Your continued use of amiibo after such notice constitutes acceptance of the updated policy.